FAQ

Returns

If you have any questions about your order,

Please don’t hesitate to contact us via email. Be sure to include your order number (found in your order confirmation email) , your name & email address to help us assist you more efficiently.

Email: products@mindcandy.com

Where is my order?

We send all orders via a tracked service, and tracking details are emailed to you as soon as your order ships. Please check the tracking link to view the current status of your delivery.

If the delivery timeframe has passed, feel free to reach out to us at products@mindcandy.com, and we’ll be happy to investigate further.

Kindly note that once the order leaves our warehouse, it is in the hands of the postal service, and we are unable to expedite delivery at that stage. Thank you for your understanding!